# Xero: A browser extension is currently blocking customers from accessing certain parts of Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-12-13 01:56 UTC · Resolved: 2022-12-13 05:45 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/ynkkr1kgxbvp](https://status.xero.com/incidents/ynkkr1kgxbvp)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-12-13 05:45 UTC: Customers are able to access invoices, bills and bank reconciliation in Xero again. We identified a recent product release caused the browser extension Trend Mirco to block access to parts of Xero for some customers. We have resolved this and apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/ynkkr1kgxbvp · Markdown: https://rewindex.com/company/xero/incidents/ynkkr1kgxbvp.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/ynkkr1kgxbvp · Generated 2026-10-18T10:43:01.047Z