# Xero: Some users are unable to access Xero

> Xero status incident “Some users are unable to access Xero” on 2017-08-03: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/ynjn8q5ftp52
Last updated: 2017-08-04T00:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-08-03 22:19 UTC · Resolved: 2017-08-04 00:53 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/ynjn8q5ftp52](https://status.xero.com/incidents/ynjn8q5ftp52)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-08-04 00:53 UTC: Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-08-03 22:19 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/ynjn8q5ftp52
- Citation: Xero, “Some users are unable to access Xero” (2017-08-03 22:19 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/ynjn8q5ftp52 (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to access Xero (2017-08-03)](https://rewindex.com/company/xero/incidents/ynjn8q5ftp52)`


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Canonical: https://rewindex.com/company/xero/incidents/ynjn8q5ftp52 · Markdown: https://rewindex.com/company/xero/incidents/ynjn8q5ftp52.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/ynjn8q5ftp52 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:41:19.805Z