# Xero: AU: AU Tax - tax returns are stuck in a submitted state

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-02-13 00:49 UTC · Resolved: 2023-02-13 08:07 UTC · Duration: 7.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/y85qdx8xt2zr](https://status.xero.com/incidents/y85qdx8xt2zr)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-02-13 08:07 UTC: Our team has resolved the issue preventing AU tax returns from being stuck in a submitted state. We apologise for any inconvenience this has caused. This related to how the database was configured which meant for some customers these returns were stuck in a pending state.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/y85qdx8xt2zr · Markdown: https://rewindex.com/company/xero/incidents/y85qdx8xt2zr.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/y85qdx8xt2zr · Generated 2026-10-18T09:46:31.968Z