# Xero: Some users are unable to access Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-08-06 00:02 UTC · Resolved: 2019-08-06 03:11 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/y0t7hdcqbbfv](https://status.xero.com/incidents/y0t7hdcqbbfv)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-08-06 03:11 UTC: Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero. We recommend clearing your browsers cookies and cache before logging in again. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/y0t7hdcqbbfv · Markdown: https://rewindex.com/company/xero/incidents/y0t7hdcqbbfv.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/y0t7hdcqbbfv · Generated 2026-10-18T12:36:18.030Z