# Xero: Australia: Xero and Xero Tax - unable to file STP or tax returns

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-12 00:31 UTC · Resolved: 2024-06-12 01:22 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/xz2znmvgkcjf](https://status.xero.com/incidents/xz2znmvgkcjf)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-06-12 01:22 UTC: Our team has resolved the issue impacting Australian customers trying to file STP and tax returns in Xero and Xero Tax respective;ly. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that several of our Xero products use.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/xz2znmvgkcjf · Markdown: https://rewindex.com/company/xero/incidents/xz2znmvgkcjf.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/xz2znmvgkcjf · Generated 2026-10-18T09:59:51.284Z