# Xero: Users are unable to access the Staff tab in Xero HQ

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-05-26 13:34 UTC · Resolved: 2019-05-26 14:18 UTC · Duration: 44 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/x8v9vn87qdyx](https://status.xero.com/incidents/x8v9vn87qdyx)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-05-26 14:18 UTC: Our Product Team have resolved the issue that was preventing users accessing the Staff tab in Xero HQ. Please let us know if you still have any issues, and we’ll be happy to investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/x8v9vn87qdyx · Markdown: https://rewindex.com/company/xero/incidents/x8v9vn87qdyx.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/x8v9vn87qdyx · Generated 2026-10-18T13:53:38.749Z