# Xero: Global: Xero Files - Issues accessing files

> Xero status incident “Global: Xero Files - Issues accessing files” on 2025-02-18: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/x8r9273x1h61
Last updated: 2025-02-18T12:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-18 11:08 UTC · Resolved: 2025-02-18 12:45 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/x8r9273x1h61](https://status.xero.com/incidents/x8r9273x1h61)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-02-18 12:45 UTC: Our team has resolved the issue impacting Xero Files. This was caused by a product release, which has been rolled back to resolve customer impact. We apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-02-18 11:08 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/x8r9273x1h61
- Citation: Xero, “Global: Xero Files - Issues accessing files” (2025-02-18 11:08 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/x8r9273x1h61 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Files - Issues accessing files (2025-02-18)](https://rewindex.com/company/xero/incidents/x8r9273x1h61)`


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Canonical: https://rewindex.com/company/xero/incidents/x8r9273x1h61 · Markdown: https://rewindex.com/company/xero/incidents/x8r9273x1h61.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/x8r9273x1h61 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:21:02.455Z