# Xero: Online Invoicing - Users unable to pay online invoices via PayPal

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-31 21:42 UTC · Resolved: 2023-02-01 00:03 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/x4pbjq7trb1g](https://status.xero.com/incidents/x4pbjq7trb1g)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-02-01 00:03 UTC: Our team has resolved the issue impacting customers ability to pay online invoices via PayPal. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/xero/incidents/x4pbjq7trb1g · Markdown: https://rewindex.com/company/xero/incidents/x4pbjq7trb1g.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/x4pbjq7trb1g · Generated 2026-10-18T09:46:29.630Z