# Xero: AU: AU Tax - customers receiving "Sorry, something went wrong" error

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-07-03 01:02 UTC · Resolved: 2023-07-03 01:31 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/wy08scgpstfb](https://status.xero.com/incidents/wy08scgpstfb)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-07-03 01:31 UTC: Our team has resolved the issue impacting customers trying to access AU Tax. This was caused by a recent change, that was reverted to resolve the impact to our customers. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/wy08scgpstfb · Markdown: https://rewindex.com/company/xero/incidents/wy08scgpstfb.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/wy08scgpstfb · Generated 2026-10-18T09:41:23.357Z