# Xero: Some users are getting errors when accessing certain reports

> Xero status incident “Some users are getting errors when accessing certain reports” on 2016-10-17: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/wxwfzvbvp799
Last updated: 2016-10-17T21:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-10-17 19:51 UTC · Resolved: 2016-10-17 21:21 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/wxwfzvbvp799](https://status.xero.com/incidents/wxwfzvbvp799)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-10-17 21:21 UTC: We've identified an intermittent issue which is preventing a small number of users from accessing some reports. If you're having problems, please refresh your page or try again later. Apologies for the inconvenience this is causing.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2016-10-17 19:51 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/wxwfzvbvp799
- Citation: Xero, “Some users are getting errors when accessing certain reports” (2016-10-17 19:51 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/wxwfzvbvp799 (CC BY 4.0).
- Markdown link: `[Xero: Some users are getting errors when accessing certain reports (2016-10-17)](https://rewindex.com/company/xero/incidents/wxwfzvbvp799)`


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Canonical: https://rewindex.com/company/xero/incidents/wxwfzvbvp799 · Markdown: https://rewindex.com/company/xero/incidents/wxwfzvbvp799.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/wxwfzvbvp799 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:34:38.237Z