# Xero: Global: Xero - change organisation search function issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-16 22:30 UTC · Resolved: 2023-08-16 23:36 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/wxq5cjprdlbx](https://status.xero.com/incidents/wxq5cjprdlbx)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-08-16 23:36 UTC: Our team has resolved the issue impacting customers ability to use the change organisation search function. This was caused by a recent change to this service and was reverted to resolve the impact to customers. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/wxq5cjprdlbx · Markdown: https://rewindex.com/company/xero/incidents/wxq5cjprdlbx.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/wxq5cjprdlbx · Generated 2026-10-18T11:49:18.793Z