# Xero: Global: Xero - customers may be experiencing degraded performance

> Xero status incident “Global: Xero - customers may be experiencing degraded performance” on 2023-08-10: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/wvjkjl2chwzp
Last updated: 2023-08-10T04:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-10 03:36 UTC · Resolved: 2023-08-10 04:36 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/wvjkjl2chwzp](https://status.xero.com/incidents/wvjkjl2chwzp)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-08-10 04:36 UTC: Our team has resolved the issue causing customers to experience degraded performance in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-08-10 03:36 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/wvjkjl2chwzp
- Citation: Xero, “Global: Xero - customers may be experiencing degraded performance” (2023-08-10 03:36 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/wvjkjl2chwzp (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero - customers may be experiencing degraded performance (2023-08-10)](https://rewindex.com/company/xero/incidents/wvjkjl2chwzp)`


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Canonical: https://rewindex.com/company/xero/incidents/wvjkjl2chwzp · Markdown: https://rewindex.com/company/xero/incidents/wvjkjl2chwzp.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/wvjkjl2chwzp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:15:12.125Z