# Xero: Some users are unable to access Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-02-18 01:35 UTC · Resolved: 2020-02-18 02:01 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/wmwghbr4lrj5](https://status.xero.com/incidents/wmwghbr4lrj5)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-02-18 02:01 UTC: Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/wmwghbr4lrj5 · Markdown: https://rewindex.com/company/xero/incidents/wmwghbr4lrj5.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/wmwghbr4lrj5 · Generated 2026-10-18T09:43:28.680Z