# Xero: Some users are experiencing slowness and errors when using Payroll in Xero

> Xero status incident “Some users are experiencing slowness and errors when using Payroll in Xero” on 2018-10-16: impact none (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/w9vcfb72qkt8
Last updated: 2018-10-16T06:34:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-10-16 04:54 UTC · Resolved: 2018-10-16 06:34 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/w9vcfb72qkt8](https://status.xero.com/incidents/w9vcfb72qkt8)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-10-16 06:34 UTC: Our Product Team have resolved the issue with Payroll. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2018-10-16 04:54 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/w9vcfb72qkt8
- Citation: Xero, “Some users are experiencing slowness and errors when using Payroll in Xero” (2018-10-16 04:54 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/w9vcfb72qkt8 (CC BY 4.0).
- Markdown link: `[Xero: Some users are experiencing slowness and errors when using Payroll in Xero (2018-10-16)](https://rewindex.com/company/xero/incidents/w9vcfb72qkt8)`


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Canonical: https://rewindex.com/company/xero/incidents/w9vcfb72qkt8 · Markdown: https://rewindex.com/company/xero/incidents/w9vcfb72qkt8.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/w9vcfb72qkt8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:09:43.729Z