# Xero: Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google Drive

> Xero status incident “Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google Drive” on 2024-09-30: impact minor (vendor’s label), 5.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/w8s37l7p91jy
Last updated: 2024-09-30T05:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-30 00:45 UTC · Resolved: 2024-09-30 05:43 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/w8s37l7p91jy](https://status.xero.com/incidents/w8s37l7p91jy)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-09-30 05:43 UTC: Our team has resolved the issue impacting some customers trying to publish documents to Google Drive from Hubdoc. We apologise for any inconvenience this has caused. This related to a third party connectivity issue. If you experience any further issues, please raise a case on Xero Central.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-09-30 00:45 UTC, resolved after 5.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/w8s37l7p91jy
- Citation: Xero, “Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google Drive” (2024-09-30 00:45 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/w8s37l7p91jy (CC BY 4.0).
- Markdown link: `[Xero: Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google Drive (2024-09-30)](https://rewindex.com/company/xero/incidents/w8s37l7p91jy)`


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Canonical: https://rewindex.com/company/xero/incidents/w8s37l7p91jy · Markdown: https://rewindex.com/company/xero/incidents/w8s37l7p91jy.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/w8s37l7p91jy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:39:47.815Z