# Xero: UK VAT Return not loading for some MTD Users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-06-24 09:43 UTC · Resolved: 2020-06-24 11:02 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/w7k1s3kdqz95](https://status.xero.com/incidents/w7k1s3kdqz95)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-06-24 11:02 UTC: Our Product Team have resolved the issue that was preventing some users from loading their VAT Returns. Please let us know if you still have any issues accessing the VAT Return, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/w7k1s3kdqz95 · Markdown: https://rewindex.com/company/xero/incidents/w7k1s3kdqz95.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/w7k1s3kdqz95 · Generated 2026-10-18T10:42:43.428Z