# Xero: Global: Invoicing - Some customers are receiving errors when trying to send emails

> Xero status incident “Global: Invoicing - Some customers are receiving errors when trying to send emails” on 2025-03-04: impact none (vendor’s label), 16 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/w5554364bhkx
Last updated: 2025-03-04T01:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-03-04 01:06 UTC · Resolved: 2025-03-04 01:22 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/w5554364bhkx](https://status.xero.com/incidents/w5554364bhkx)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-03-04 01:22 UTC: Our team has resolved the issue causing customers to receive errors when trying to send invoices via email. We apologise for any inconvenience this has caused. This was caused by a product release which we have rolled back.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2025-03-04 01:06 UTC, resolved after 16 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/w5554364bhkx
- Citation: Xero, “Global: Invoicing - Some customers are receiving errors when trying to send emails” (2025-03-04 01:06 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/w5554364bhkx (CC BY 4.0).
- Markdown link: `[Xero: Global: Invoicing - Some customers are receiving errors when trying to send emails (2025-03-04)](https://rewindex.com/company/xero/incidents/w5554364bhkx)`


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Canonical: https://rewindex.com/company/xero/incidents/w5554364bhkx · Markdown: https://rewindex.com/company/xero/incidents/w5554364bhkx.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/w5554364bhkx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:17:54.336Z