# Xero: Some users are unable to access reports

> Xero status incident “Some users are unable to access reports” on 2021-08-05: impact minor (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/w3wym49sl4fg
Last updated: 2021-08-05T18:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-05 14:53 UTC · Resolved: 2021-08-05 18:45 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/w3wym49sl4fg](https://status.xero.com/incidents/w3wym49sl4fg)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2021-08-05 18:45 UTC: We have resolved the issue that was preventing users from accessing reporting. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2021-08-05 14:53 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/w3wym49sl4fg
- Citation: Xero, “Some users are unable to access reports” (2021-08-05 14:53 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/w3wym49sl4fg (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to access reports (2021-08-05)](https://rewindex.com/company/xero/incidents/w3wym49sl4fg)`


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Canonical: https://rewindex.com/company/xero/incidents/w3wym49sl4fg · Markdown: https://rewindex.com/company/xero/incidents/w3wym49sl4fg.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/w3wym49sl4fg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:02:10.935Z