# Xero: Global: XPM - users unable to submit time entries

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-15 23:58 UTC · Resolved: 2024-12-16 00:37 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/w10p5qpp4mdw](https://status.xero.com/incidents/w10p5qpp4mdw)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-12-16 00:37 UTC: Our team has resolved the issue impacting customers trying to enter a time entry in Xero Practice Manager. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/w10p5qpp4mdw · Markdown: https://rewindex.com/company/xero/incidents/w10p5qpp4mdw.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/w10p5qpp4mdw · Generated 2026-10-18T11:40:56.165Z