# Xero: Some users are unable to access Reports and Payroll in Xero

> Xero status incident “Some users are unable to access Reports and Payroll in Xero” on 2018-11-07: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/vp58j3scrg5k
Last updated: 2018-11-07T02:53:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-11-07 01:48 UTC · Resolved: 2018-11-07 02:53 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/vp58j3scrg5k](https://status.xero.com/incidents/vp58j3scrg5k)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-11-07 02:53 UTC: Our Product Team have resolved the issue that was preventing users from accessing Reports and Payroll in Xero. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2018-11-07 01:48 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/vp58j3scrg5k
- Citation: Xero, “Some users are unable to access Reports and Payroll in Xero” (2018-11-07 01:48 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/vp58j3scrg5k (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to access Reports and Payroll in Xero (2018-11-07)](https://rewindex.com/company/xero/incidents/vp58j3scrg5k)`


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Canonical: https://rewindex.com/company/xero/incidents/vp58j3scrg5k · Markdown: https://rewindex.com/company/xero/incidents/vp58j3scrg5k.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/vp58j3scrg5k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:25:31.115Z