# Xero: 25/11/2016 1.25pm NZT - Users experiencing temporary issues logging in and working in Xero

> Xero status incident “25/11/2016 1.25pm NZT - Users experiencing temporary issues logging in and working in Xero” on 2016-11-25: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/vjvt7t7wmh6w
Last updated: 2016-11-25T01:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-11-25 00:32 UTC · Resolved: 2016-11-25 01:36 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/vjvt7t7wmh6w](https://status.xero.com/incidents/vjvt7t7wmh6w)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-11-25 01:36 UTC: Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero. We experienced a hardware issue with our infrastructure provider, which has been investigated and is now stable. We're in the process of provisioning larger hardware instances to further improve the performance of Xero. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2016-11-25 00:32 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/vjvt7t7wmh6w
- Citation: Xero, “25/11/2016 1.25pm NZT - Users experiencing temporary issues logging in and working in Xero” (2016-11-25 00:32 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/vjvt7t7wmh6w (CC BY 4.0).
- Markdown link: `[Xero: 25/11/2016 1.25pm NZT - Users experiencing temporary issues logging in and working in Xero (2016-11-25)](https://rewindex.com/company/xero/incidents/vjvt7t7wmh6w)`


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Canonical: https://rewindex.com/company/xero/incidents/vjvt7t7wmh6w · Markdown: https://rewindex.com/company/xero/incidents/vjvt7t7wmh6w.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/vjvt7t7wmh6w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:05:44.727Z