# Xero: Some newly invited NZ users unable to accept invitations into XPM accounts

> Xero status incident “Some newly invited NZ users unable to accept invitations into XPM accounts” on 2022-12-01: impact minor (vendor’s label), 6.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/tz8wqrbpdh6v
Last updated: 2022-12-02T06:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-12-01 23:32 UTC · Resolved: 2022-12-02 06:20 UTC · Duration: 6.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/tz8wqrbpdh6v](https://status.xero.com/incidents/tz8wqrbpdh6v)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-12-02 06:20 UTC: Our team has identified the issue that is impacting a small amount of New Zealand customers. Our product team continues to investigate the root cause of this issue and put in place a fix. In the meantime if customers are impacted by this issue, we recommend you raising a case with our CX team who will be able to provide a work around in the interim which will resolve impact. We will provide an update on this issue once the root cause has been identified and a fix is put in place.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-12-01 23:32 UTC, resolved after 6.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/tz8wqrbpdh6v
- Citation: Xero, “Some newly invited NZ users unable to accept invitations into XPM accounts” (2022-12-01 23:32 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/tz8wqrbpdh6v (CC BY 4.0).
- Markdown link: `[Xero: Some newly invited NZ users unable to accept invitations into XPM accounts (2022-12-01)](https://rewindex.com/company/xero/incidents/tz8wqrbpdh6v)`


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Canonical: https://rewindex.com/company/xero/incidents/tz8wqrbpdh6v · Markdown: https://rewindex.com/company/xero/incidents/tz8wqrbpdh6v.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/tz8wqrbpdh6v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:10:22.469Z