# Xero: Some users experiencing errors when accessing Reports and Chart of Accounts in Xero

> Xero status incident “Some users experiencing errors when accessing Reports and Chart of Accounts in Xero” on 2019-09-06: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/tyjrj7nl1m0q
Last updated: 2019-09-06T03:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-09-06 02:03 UTC · Resolved: 2019-09-06 03:30 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/tyjrj7nl1m0q](https://status.xero.com/incidents/tyjrj7nl1m0q)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-09-06 03:30 UTC: Our Product Team have resolved the issue that was preventing a small number of users from accessing Xero Reporting and Chart of Accounts in Xero. Please clear your browsers cookies and cache before trying again. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2019-09-06 02:03 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/tyjrj7nl1m0q
- Citation: Xero, “Some users experiencing errors when accessing Reports and Chart of Accounts in Xero” (2019-09-06 02:03 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/tyjrj7nl1m0q (CC BY 4.0).
- Markdown link: `[Xero: Some users experiencing errors when accessing Reports and Chart of Accounts in Xero (2019-09-06)](https://rewindex.com/company/xero/incidents/tyjrj7nl1m0q)`


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Canonical: https://rewindex.com/company/xero/incidents/tyjrj7nl1m0q · Markdown: https://rewindex.com/company/xero/incidents/tyjrj7nl1m0q.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/tyjrj7nl1m0q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:14.557Z