# Xero: WorkflowMax and Practice Manager - Global Search not returning results

> Xero status incident “WorkflowMax and Practice Manager - Global Search not returning results” on 2017-12-20: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/syvjr23826rq
Last updated: 2017-12-20T07:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-12-20 05:10 UTC · Resolved: 2017-12-20 07:33 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/syvjr23826rq](https://status.xero.com/incidents/syvjr23826rq)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-12-20 07:33 UTC: Our Product team have resolved the issue that was preventing the Global Search from displaying results. However, it may take 2-3 hours for all results to be returned. Please let us know if you still have any issues with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-12-20 05:10 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/syvjr23826rq
- Citation: Xero, “WorkflowMax and Practice Manager - Global Search not returning results” (2017-12-20 05:10 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/syvjr23826rq (CC BY 4.0).
- Markdown link: `[Xero: WorkflowMax and Practice Manager - Global Search not returning results (2017-12-20)](https://rewindex.com/company/xero/incidents/syvjr23826rq)`


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Canonical: https://rewindex.com/company/xero/incidents/syvjr23826rq · Markdown: https://rewindex.com/company/xero/incidents/syvjr23826rq.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/syvjr23826rq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:36:53.374Z