# Xero: Some users are experiencing issues with the Navigation Menu and buttons in some areas of Xero

> Xero status incident “Some users are experiencing issues with the Navigation Menu and buttons in some areas of Xero” on 2020-11-23: impact none (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/sx7tyjjv1csp
Last updated: 2020-11-24T01:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-23 22:26 UTC · Resolved: 2020-11-24 01:55 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/sx7tyjjv1csp](https://status.xero.com/incidents/sx7tyjjv1csp)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-11-24 01:55 UTC: Our Product Team have resolved the issue that was preventing users from clicking links in the Navigation menu and buttons in some areas of Xero. Please make sure to clear your browser's cookies and cache and let us know if you still have any issues with this, and we’ll investigate further. Xero Central article: https://central.xero.com/s/article/Clear-Cookies-and-Cache

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2020-11-23 22:26 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/sx7tyjjv1csp
- Citation: Xero, “Some users are experiencing issues with the Navigation Menu and buttons in some areas of Xero” (2020-11-23 22:26 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/sx7tyjjv1csp (CC BY 4.0).
- Markdown link: `[Xero: Some users are experiencing issues with the Navigation Menu and buttons in some areas of Xero (2020-11-23)](https://rewindex.com/company/xero/incidents/sx7tyjjv1csp)`


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Canonical: https://rewindex.com/company/xero/incidents/sx7tyjjv1csp · Markdown: https://rewindex.com/company/xero/incidents/sx7tyjjv1csp.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/sx7tyjjv1csp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:29:38.900Z