# Xero: Global: Xero- some customers may be experiencing slowness in Xero

> Xero status incident “Global: Xero- some customers may be experiencing slowness in Xero” on 2025-05-18: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/stnyhk19w4xh
Last updated: 2025-05-19T01:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-18 23:50 UTC · Resolved: 2025-05-19 01:13 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/stnyhk19w4xh](https://status.xero.com/incidents/stnyhk19w4xh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-05-19 01:13 UTC: Our team has resolved the issue impacting our customers experiencing slowness in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and we've made changes to restore service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-05-18 23:50 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/stnyhk19w4xh
- Citation: Xero, “Global: Xero- some customers may be experiencing slowness in Xero” (2025-05-18 23:50 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/stnyhk19w4xh (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero- some customers may be experiencing slowness in Xero (2025-05-18)](https://rewindex.com/company/xero/incidents/stnyhk19w4xh)`


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Canonical: https://rewindex.com/company/xero/incidents/stnyhk19w4xh · Markdown: https://rewindex.com/company/xero/incidents/stnyhk19w4xh.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/stnyhk19w4xh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:49:34.578Z