# Xero: A browser extension is currently blocking customers from accessing certain parts of Xero

> Xero status incident “A browser extension is currently blocking customers from accessing certain parts of Xero” on 2022-12-06: impact minor (vendor’s label), 28 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/srgvtdcfv4vh
Last updated: 2022-12-07T04:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-12-06 01:17 UTC · Resolved: 2022-12-07 04:57 UTC · Duration: 28 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/srgvtdcfv4vh](https://status.xero.com/incidents/srgvtdcfv4vh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-12-07 04:57 UTC: Customers are able to access invoices, bills and bank reconciliation in Xero again. Although this problem was first detected through an ad blocker, we identified a recent product release was affecting some customers. We have resolved this and apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-12-06 01:17 UTC, resolved after 28 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/srgvtdcfv4vh
- Citation: Xero, “A browser extension is currently blocking customers from accessing certain parts of Xero” (2022-12-06 01:17 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/srgvtdcfv4vh (CC BY 4.0).
- Markdown link: `[Xero: A browser extension is currently blocking customers from accessing certain parts of Xero (2022-12-06)](https://rewindex.com/company/xero/incidents/srgvtdcfv4vh)`


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Canonical: https://rewindex.com/company/xero/incidents/srgvtdcfv4vh · Markdown: https://rewindex.com/company/xero/incidents/srgvtdcfv4vh.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/srgvtdcfv4vh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:05:54.456Z