# Xero: Global: HQ - Some customers are unable to view the client tab

> Xero status incident “Global: HQ - Some customers are unable to view the client tab” on 2023-05-25: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/sgzfbtt46dn3
Last updated: 2023-05-25T05:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-25 04:17 UTC · Resolved: 2023-05-25 05:23 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/sgzfbtt46dn3](https://status.xero.com/incidents/sgzfbtt46dn3)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-05-25 05:23 UTC: Our team has resolved the issue impacting customers trying to trying to view the client list in Xero HQ. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-05-25 04:17 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/sgzfbtt46dn3
- Citation: Xero, “Global: HQ - Some customers are unable to view the client tab” (2023-05-25 04:17 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/sgzfbtt46dn3 (CC BY 4.0).
- Markdown link: `[Xero: Global: HQ - Some customers are unable to view the client tab (2023-05-25)](https://rewindex.com/company/xero/incidents/sgzfbtt46dn3)`


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Canonical: https://rewindex.com/company/xero/incidents/sgzfbtt46dn3 · Markdown: https://rewindex.com/company/xero/incidents/sgzfbtt46dn3.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/sgzfbtt46dn3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:21.703Z