# Xero: Global: Xero - Some customers may be experiencing errors and slowness across Xero

> Xero status incident “Global: Xero - Some customers may be experiencing errors and slowness across Xero” on 2024-01-25: impact minor (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/sdhmcjx7d5qh
Last updated: 2024-01-25T10:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-25 09:59 UTC · Resolved: 2024-01-25 10:29 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/sdhmcjx7d5qh](https://status.xero.com/incidents/sdhmcjx7d5qh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-01-25 10:29 UTC: Our team has resolved the performance issues some customers experienced across Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-01-25 09:59 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/sdhmcjx7d5qh
- Citation: Xero, “Global: Xero - Some customers may be experiencing errors and slowness across Xero” (2024-01-25 09:59 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/sdhmcjx7d5qh (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero - Some customers may be experiencing errors and slowness across Xero (2024-01-25)](https://rewindex.com/company/xero/incidents/sdhmcjx7d5qh)`


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Canonical: https://rewindex.com/company/xero/incidents/sdhmcjx7d5qh · Markdown: https://rewindex.com/company/xero/incidents/sdhmcjx7d5qh.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/sdhmcjx7d5qh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:45:50.271Z