# Xero: Global: Editing and creating transactions - Trend Micro extension causing issues for some customers

> Xero status incident “Global: Editing and creating transactions - Trend Micro extension causing issues for some customers” on 2023-03-02: impact none (vendor’s label), 5.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/s50nk5ntv5dt
Last updated: 2023-03-02T09:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-03-02 03:17 UTC · Resolved: 2023-03-02 09:04 UTC · Duration: 5.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/s50nk5ntv5dt](https://status.xero.com/incidents/s50nk5ntv5dt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-03-02 09:04 UTC: Customers with the Trend Micro browser extension enabled can edit and create transactions again. A recent product release caused the browser extension to block access to parts of Xero for some customers. We have resolved this and apologise for any inconvenience caused

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2023-03-02 03:17 UTC, resolved after 5.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/s50nk5ntv5dt
- Citation: Xero, “Global: Editing and creating transactions - Trend Micro extension causing issues for some customers” (2023-03-02 03:17 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/s50nk5ntv5dt (CC BY 4.0).
- Markdown link: `[Xero: Global: Editing and creating transactions - Trend Micro extension causing issues for some customers (2023-03-02)](https://rewindex.com/company/xero/incidents/s50nk5ntv5dt)`


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Canonical: https://rewindex.com/company/xero/incidents/s50nk5ntv5dt · Markdown: https://rewindex.com/company/xero/incidents/s50nk5ntv5dt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/s50nk5ntv5dt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:15.441Z