# Xero: XeroHQ - customers unable to access Practice Reporting

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-06 19:07 UTC · Resolved: 2024-11-06 20:36 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/s0pzn10z4w4g](https://status.xero.com/incidents/s0pzn10z4w4g)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-11-06 20:36 UTC: Our team has resolved the issue impacting customers from accessing Practice Reporting in XeroHQ. This issue related to a network connectivity error which our team was able to implement a fix to resolve customer impact. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/s0pzn10z4w4g · Markdown: https://rewindex.com/company/xero/incidents/s0pzn10z4w4g.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/s0pzn10z4w4g · Generated 2026-10-18T09:56:30.631Z