# Xero: Some users are unable to process Pay Runs

> Xero status incident “Some users are unable to process Pay Runs” on 2018-08-03: impact none (vendor’s label), 29 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/rsh4yjzsgrxc
Last updated: 2018-08-03T21:26:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-08-03 20:57 UTC · Resolved: 2018-08-03 21:26 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/rsh4yjzsgrxc](https://status.xero.com/incidents/rsh4yjzsgrxc)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-08-03 21:26 UTC: Our Product Team have resolved the issue that was preventing users from processing pay runs. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2018-08-03 20:57 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/rsh4yjzsgrxc
- Citation: Xero, “Some users are unable to process Pay Runs” (2018-08-03 20:57 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/rsh4yjzsgrxc (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to process Pay Runs (2018-08-03)](https://rewindex.com/company/xero/incidents/rsh4yjzsgrxc)`


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Canonical: https://rewindex.com/company/xero/incidents/rsh4yjzsgrxc · Markdown: https://rewindex.com/company/xero/incidents/rsh4yjzsgrxc.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/rsh4yjzsgrxc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:48.107Z