# Xero: Global: Xero Dashboard - Customers are unable to view bank accounts

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-02-18 01:45 UTC · Resolved: 2025-02-18 01:51 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/rk6q1frcrfjg](https://status.xero.com/incidents/rk6q1frcrfjg)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-02-18 01:51 UTC: Our team has resolved the issue impacting customers trying to access bank accounts on the Xero Dashboard. This was caused by a product release, which has been rolled back to resolve customer impact. We apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/rk6q1frcrfjg · Markdown: https://rewindex.com/company/xero/incidents/rk6q1frcrfjg.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/rk6q1frcrfjg · Generated 2026-10-18T09:58:46.469Z