# Xero: NZ: Payroll - Customers may be unable to send payday files to IRD

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-12 01:49 UTC · Resolved: 2024-06-12 02:27 UTC · Duration: 38 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/rb83nsbq42gw](https://status.xero.com/incidents/rb83nsbq42gw)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-06-12 02:27 UTC: Our team has resolved the issue impacting customers trying to file payruns to IRD in Payroll. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/rb83nsbq42gw · Markdown: https://rewindex.com/company/xero/incidents/rb83nsbq42gw.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/rb83nsbq42gw · Generated 2026-10-18T12:41:31.472Z