# Xero: NZ & AU: Customers unable to see "Send as E-invoice" toggle

> Xero status incident “NZ & AU: Customers unable to see "Send as E-invoice" toggle” on 2023-03-20: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/r5f73zdzmmc9
Last updated: 2023-03-20T05:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-20 03:39 UTC · Resolved: 2023-03-20 05:52 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/r5f73zdzmmc9](https://status.xero.com/incidents/r5f73zdzmmc9)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-03-20 05:52 UTC: Our team has resolved the issue where NZ & AU customers were unable to see the "Send as E-invoice" toggle in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-03-20 03:39 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/r5f73zdzmmc9
- Citation: Xero, “NZ & AU: Customers unable to see "Send as E-invoice" toggle” (2023-03-20 03:39 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/r5f73zdzmmc9 (CC BY 4.0).
- Markdown link: `[Xero: NZ & AU: Customers unable to see "Send as E-invoice" toggle (2023-03-20)](https://rewindex.com/company/xero/incidents/r5f73zdzmmc9)`


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Canonical: https://rewindex.com/company/xero/incidents/r5f73zdzmmc9 · Markdown: https://rewindex.com/company/xero/incidents/r5f73zdzmmc9.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/r5f73zdzmmc9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:47:00.503Z