# Xero: Users experiencing errors in Document Packs

> Xero status incident “Users experiencing errors in Document Packs” on 2021-06-16: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/r24tx6rqmtd6
Last updated: 2021-06-16T02:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-06-16 01:30 UTC · Resolved: 2021-06-16 02:40 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/r24tx6rqmtd6](https://status.xero.com/incidents/r24tx6rqmtd6)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2021-06-16 02:40 UTC: Our Product Team have resolved the issue where users were receiving errors in Document Packs. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2021-06-16 01:30 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/r24tx6rqmtd6
- Citation: Xero, “Users experiencing errors in Document Packs” (2021-06-16 01:30 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/r24tx6rqmtd6 (CC BY 4.0).
- Markdown link: `[Xero: Users experiencing errors in Document Packs (2021-06-16)](https://rewindex.com/company/xero/incidents/r24tx6rqmtd6)`


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Canonical: https://rewindex.com/company/xero/incidents/r24tx6rqmtd6 · Markdown: https://rewindex.com/company/xero/incidents/r24tx6rqmtd6.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/r24tx6rqmtd6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:41:02.070Z