# Xero: AU: AU Tax - Customers unable to access PLS/ELS Management

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-02-19 23:15 UTC · Resolved: 2024-02-20 00:08 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/r101cgf3gx55](https://status.xero.com/incidents/r101cgf3gx55)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-02-20 00:08 UTC: Our team has resolved the issue causing customers to be unable to access PLS/ELS Management in AU Tax. This was caused by a problem with a recent change which has now been fixed. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/r101cgf3gx55 · Markdown: https://rewindex.com/company/xero/incidents/r101cgf3gx55.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/r101cgf3gx55 · Generated 2026-10-18T12:41:54.768Z