# Xero: Global: Xero Sign & e-signing - Customers experiencing issues

> Xero status incident “Global: Xero Sign & e-signing - Customers experiencing issues” on 2024-06-12: impact none (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/qcmb3kdhxfqs
Last updated: 2024-06-12T11:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-06-12 09:22 UTC · Resolved: 2024-06-12 11:38 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/qcmb3kdhxfqs](https://status.xero.com/incidents/qcmb3kdhxfqs)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-06-12 11:38 UTC: Adobe have now resolved the issue preventing some customers from using Xero Sign, Document Packs, Tax products and the Xero Portal for e-signing documents . We apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2024-06-12 09:22 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/qcmb3kdhxfqs
- Citation: Xero, “Global: Xero Sign & e-signing - Customers experiencing issues” (2024-06-12 09:22 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/qcmb3kdhxfqs (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Sign & e-signing - Customers experiencing issues (2024-06-12)](https://rewindex.com/company/xero/incidents/qcmb3kdhxfqs)`


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Canonical: https://rewindex.com/company/xero/incidents/qcmb3kdhxfqs · Markdown: https://rewindex.com/company/xero/incidents/qcmb3kdhxfqs.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/qcmb3kdhxfqs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:58:12.845Z