# Xero: XPM: Customers are experiencing intermittent issues

> Xero status incident “XPM: Customers are experiencing intermittent issues” on 2023-01-16: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/q6dsb9sfmjlt
Last updated: 2023-01-16T04:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-16 02:48 UTC · Resolved: 2023-01-16 04:00 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/q6dsb9sfmjlt](https://status.xero.com/incidents/q6dsb9sfmjlt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-01-16 04:00 UTC: Customers are now able to access XPM without experiencing slow performance. We have resolved the problem which was related to network stability issues and required the system to be reconfigured so it remained stable during high traffic periods. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-01-16 02:48 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/q6dsb9sfmjlt
- Citation: Xero, “XPM: Customers are experiencing intermittent issues” (2023-01-16 02:48 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/q6dsb9sfmjlt (CC BY 4.0).
- Markdown link: `[Xero: XPM: Customers are experiencing intermittent issues (2023-01-16)](https://rewindex.com/company/xero/incidents/q6dsb9sfmjlt)`


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Canonical: https://rewindex.com/company/xero/incidents/q6dsb9sfmjlt · Markdown: https://rewindex.com/company/xero/incidents/q6dsb9sfmjlt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/q6dsb9sfmjlt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:18:15.478Z