# Xero: Customers receiving errors in Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-08-08 01:54 UTC · Resolved: 2022-08-08 03:01 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/prkbz2t6w991](https://status.xero.com/incidents/prkbz2t6w991)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-08-08 03:01 UTC: Our team has resolved the issue that was impacting customers ability to access certain products in Xero. We apologise for any inconvenience this has caused. A change was made to our production monitoring tool which resulted in interruptions to our services. Our technical teams identified the cause and have resolved this going forward.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/prkbz2t6w991 · Markdown: https://rewindex.com/company/xero/incidents/prkbz2t6w991.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/prkbz2t6w991 · Generated 2026-10-18T12:42:04.642Z