# Xero: South Africa: Errors when logging in to Xero

> Xero status incident “South Africa: Errors when logging in to Xero” on 2023-10-02: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/plrsfl12zp3m
Last updated: 2023-10-02T16:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-02 14:27 UTC · Resolved: 2023-10-02 16:16 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/plrsfl12zp3m](https://status.xero.com/incidents/plrsfl12zp3m)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-10-02 16:16 UTC: Our team has resolved the issue impacting some customers ability to login to Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-10-02 14:27 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/plrsfl12zp3m
- Citation: Xero, “South Africa: Errors when logging in to Xero” (2023-10-02 14:27 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/plrsfl12zp3m (CC BY 4.0).
- Markdown link: `[Xero: South Africa: Errors when logging in to Xero (2023-10-02)](https://rewindex.com/company/xero/incidents/plrsfl12zp3m)`


---
Canonical: https://rewindex.com/company/xero/incidents/plrsfl12zp3m · Markdown: https://rewindex.com/company/xero/incidents/plrsfl12zp3m.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/plrsfl12zp3m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:41:53.601Z