# Xero: Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ

> Xero status incident “Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ” on 2026-07-22: impact minor (vendor’s label), 26 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/pg6qy0tq8l2q
Last updated: 2026-07-22T03:28:35Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-22 03:02 UTC · Resolved: 2026-07-22 03:28 UTC · Duration: 26 min
- Updates: 3 · Affected components: Xero Partner Hub, Xero Partner Products & Tools - Xero Practice Manager (XPM), Xero Partner Products & Tools - Xero HQ
- [Vendor status page: https://stspg.io/mfsx8z76snqd](https://stspg.io/mfsx8z76snqd)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **investigating** 2026-07-22 03:02 UTC: We are aware of some customers experiencing slowness or receiving errors when navigating Xero HQ. Our team is investigating this with urgency.
- **monitoring** 2026-07-22 03:14 UTC: Our team has implemented a fix and we are currently monitoring the results.
- **resolved** 2026-07-22 03:28 UTC: Our team has resolved the issue impacting some partners when navigating Xero HQ. We apologise for any inconvenience this has caused.

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-07-22 03:02 UTC, resolved after 26 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/pg6qy0tq8l2q
- Citation: Xero, “Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ” (2026-07-22 03:02 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/pg6qy0tq8l2q (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ (2026-07-22)](https://rewindex.com/company/xero/incidents/pg6qy0tq8l2q)`


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Canonical: https://rewindex.com/company/xero/incidents/pg6qy0tq8l2q · Markdown: https://rewindex.com/company/xero/incidents/pg6qy0tq8l2q.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/pg6qy0tq8l2q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:19.584Z