# Xero: Xero HQ - changes to client access are delayed

> Xero status incident “Xero HQ - changes to client access are delayed” on 2024-02-14: impact minor (vendor’s label), 6.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/p8qw5nmy6yky
Last updated: 2024-02-15T03:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-14 21:08 UTC · Resolved: 2024-02-15 03:34 UTC · Duration: 6.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/p8qw5nmy6yky](https://status.xero.com/incidents/p8qw5nmy6yky)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-02-15 03:34 UTC: Our team has resolved the issue that was causing delays to client access changes in XeroHQ. This issue was caused due to a higher than normal amount of requests to our system which resulted in the delay to client access changes. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-02-14 21:08 UTC, resolved after 6.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/p8qw5nmy6yky
- Citation: Xero, “Xero HQ - changes to client access are delayed” (2024-02-14 21:08 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/p8qw5nmy6yky (CC BY 4.0).
- Markdown link: `[Xero: Xero HQ - changes to client access are delayed (2024-02-14)](https://rewindex.com/company/xero/incidents/p8qw5nmy6yky)`


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Canonical: https://rewindex.com/company/xero/incidents/p8qw5nmy6yky · Markdown: https://rewindex.com/company/xero/incidents/p8qw5nmy6yky.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/p8qw5nmy6yky · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:37:11.115Z