# Xero: Xero HQ - customers experiencing issues across Xero HQ

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-05 00:17 UTC · Resolved: 2023-08-05 00:38 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/p80ldm5cc1sq](https://status.xero.com/incidents/p80ldm5cc1sq)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-08-05 00:38 UTC: Our team has resolved the issue some customers experienced across Xero HQ. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/p80ldm5cc1sq · Markdown: https://rewindex.com/company/xero/incidents/p80ldm5cc1sq.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/p80ldm5cc1sq · Generated 2026-10-18T11:37:13.732Z