# Xero: Global: Xero Practice Manager (XPM)  - Performance issues

> Xero status incident “Global: Xero Practice Manager (XPM) - Performance issues” on 2023-02-20: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/nr9pvy91bydh
Last updated: 2023-02-20T01:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-20 00:27 UTC · Resolved: 2023-02-20 01:28 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/nr9pvy91bydh](https://status.xero.com/incidents/nr9pvy91bydh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-02-20 01:28 UTC: Customers are now able to access XPM with services now fully operational. Our team resolved this issue after identifying one of our internal systems required to be restarted which resolved customer impact. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-02-20 00:27 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/nr9pvy91bydh
- Citation: Xero, “Global: Xero Practice Manager (XPM)  - Performance issues” (2023-02-20 00:27 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/nr9pvy91bydh (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Practice Manager (XPM)  - Performance issues (2023-02-20)](https://rewindex.com/company/xero/incidents/nr9pvy91bydh)`


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Canonical: https://rewindex.com/company/xero/incidents/nr9pvy91bydh · Markdown: https://rewindex.com/company/xero/incidents/nr9pvy91bydh.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/nr9pvy91bydh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:10:31.712Z