# Xero: UK: Errors accessing MTD VAT

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-04-06 14:06 UTC · Resolved: 2023-04-06 17:07 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/nqvcpl9dyjw0](https://status.xero.com/incidents/nqvcpl9dyjw0)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-04-06 17:07 UTC: Our team has resolved the issue impacting UK customers trying to access MTD VAT and non-MTD VAT. We apologise for any inconvenience this has caused. We have now made a configuration change to these services to ensure performance remains stable in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/nqvcpl9dyjw0 · Markdown: https://rewindex.com/company/xero/incidents/nqvcpl9dyjw0.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/nqvcpl9dyjw0 · Generated 2026-10-18T11:45:20.811Z