# Xero: Customers experiencing slowness across Xero

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-04-10 23:57 UTC · Resolved: 2023-04-11 01:18 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/nn3bw55vy9j1](https://status.xero.com/incidents/nn3bw55vy9j1)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-04-11 01:18 UTC: Our team has resolved the issue which caused customers to experience slowness across the Xero platform. This related to connectivity issues that our systems temporarily experienced and were resolved following a fix that our Product team made. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/nn3bw55vy9j1 · Markdown: https://rewindex.com/company/xero/incidents/nn3bw55vy9j1.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/nn3bw55vy9j1 · Generated 2026-10-18T10:41:33.641Z