# Xero: NZ: Some customers may be experiencing blank screen after logging in

> Xero status incident “NZ: Some customers may be experiencing blank screen after logging in” on 2023-04-13: impact minor (vendor’s label), 8.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/n9cfnfwpkdhj
Last updated: 2023-04-14T05:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-13 21:16 UTC · Resolved: 2023-04-14 05:19 UTC · Duration: 8.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/n9cfnfwpkdhj](https://status.xero.com/incidents/n9cfnfwpkdhj)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-04-14 05:19 UTC: One NZ has resolved the issue impacting NZ customers experiencing degraded performance when accessing the platform. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-04-13 21:16 UTC, resolved after 8.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/n9cfnfwpkdhj
- Citation: Xero, “NZ: Some customers may be experiencing blank screen after logging in” (2023-04-13 21:16 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/n9cfnfwpkdhj (CC BY 4.0).
- Markdown link: `[Xero: NZ: Some customers may be experiencing blank screen after logging in (2023-04-13)](https://rewindex.com/company/xero/incidents/n9cfnfwpkdhj)`


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Canonical: https://rewindex.com/company/xero/incidents/n9cfnfwpkdhj · Markdown: https://rewindex.com/company/xero/incidents/n9cfnfwpkdhj.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/n9cfnfwpkdhj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:19.156Z