# Xero: Global: Contacts - Customers were unable to load the Contacts screen in Xero

> Xero status incident “Global: Contacts - Customers were unable to load the Contacts screen in Xero” on 2023-04-19: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/n38hs8c46wvv
Last updated: 2023-04-19T03:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-04-19 03:51 UTC · Resolved: 2023-04-19 03:51 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/n38hs8c46wvv](https://status.xero.com/incidents/n38hs8c46wvv)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-04-19 03:51 UTC: We were aware of a brief issue where customers trying to view the contact list in Xero were experiencing issues. Our team quickly resolved this and everything is now operational. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal. Status Last Reviewed: 3:48am UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2023-04-19 03:51 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/n38hs8c46wvv
- Citation: Xero, “Global: Contacts - Customers were unable to load the Contacts screen in Xero” (2023-04-19 03:51 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/n38hs8c46wvv (CC BY 4.0).
- Markdown link: `[Xero: Global: Contacts - Customers were unable to load the Contacts screen in Xero (2023-04-19)](https://rewindex.com/company/xero/incidents/n38hs8c46wvv)`


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Canonical: https://rewindex.com/company/xero/incidents/n38hs8c46wvv · Markdown: https://rewindex.com/company/xero/incidents/n38hs8c46wvv.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/n38hs8c46wvv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:19:32.570Z