# Xero: Global: Bank Feeds - Some users are unable to connect or refresh bank feeds

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-16 21:56 UTC · Resolved: 2025-01-17 02:18 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/mxv28jt66r5y](https://status.xero.com/incidents/mxv28jt66r5y)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-01-17 02:18 UTC: Our team has resolved the issue impacting customers trying to connect or refresh bank feeds. We apologise for any inconvenience this has caused. This was caused by a technical issue that Yodlee resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/mxv28jt66r5y · Markdown: https://rewindex.com/company/xero/incidents/mxv28jt66r5y.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/mxv28jt66r5y · Generated 2026-10-18T10:26:44.606Z